VIA is preparing for public release on Android. This support page is the permanent public contact point for VIA users.
Contact VIA support
For app support, privacy questions, account issues or data requests, use the VIA support email below.
support@getviaapp.comTrips & bookings
Trip planning, Shared Trips, bookings, documents or data organisation.
Email supportPrivacy & deletion
Privacy questions, cloud-data requests or VIA account deletion.
Account deletion detailsWhat to include
When reporting a technical problem, include your phone model, Android version, what you were doing when the issue occurred and any screenshot that helps explain the problem. Do not send passwords, private access tokens or API keys.
Privacy
Read the full VIA Privacy Policy for details about data, permissions, location use, cloud sync and third-party services.